Turn customer feedback into action.

Capture insights, measure NPS, and close the loop with corrective actions.

The Challenge

Customer feedback is scattered across review sites, emails, and in-store comments. Low survey response rates and delayed follow-up make it hard to truly understand and improve customer experience.

The EasyOps Solution

Branded Surveys

Send NPS and feedback surveys via SMS, email, or in-app.

Smart Forms

Multiple response types and logic-based flows for precision.

Automated Follow-Ups

Boost response rates with reminders and triggers.

Centralized Analytics

View trends and opportunities in one dashboard.

Key Benefits

•Collect more feedback with higher response rates.
•Identify and act on customer pain points quickly.
•Improve loyalty and retention with proactive recovery.
•Link customer experience directly to team accountability.

Industries We Support

Hospitality — post-visit NPS, QR feedback, service recovery.

Healthcare — patient satisfaction, follow-ups, escalation.

Services & Trade — after-job surveys, referrals, reviews.

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