Consistency and Excellence – Across Every Location

Turn customer feedback into action.

Capture insights, measure NPS, and close the loop with corrective actions.

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Customer feedback and NPS analytics

The Challenge

Customer feedback is scattered across review sites, emails, and in-store comments. Low survey response rates and delayed follow-up make it hard to truly understand and improve customer experience.

The EasyOps Solution

Branded Surveys

Send NPS and feedback surveys via SMS, email, or in-app.

Smart Forms

Multiple response types and logic-based flows for precision.

Automated Follow-Ups

Boost response rates with reminders and triggers.

Centralized Analytics

View trends and opportunities in one dashboard.

Key Benefits

Industries We Support

Hospitality — post-visit NPS, QR feedback, service recovery.
Healthcare — patient satisfaction, follow-ups, escalation.
Services & Trade — after-job surveys, referrals, reviews.