Consistency and Excellence – Across Every Location

Turn customer feedback into action.

Capture insights, measure NPS, and close the loop with corrective actions.

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Customer feedback and NPS analytics

The Challenge

Customer feedback is scattered across review sites, emails, and in-store comments. Low survey response rates and delayed follow-up make it hard to truly understand and improve customer experience.

The EasyOps Solution

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Branded Surveys

Send NPS and feedback surveys via SMS, email, or in-app.

Smart Forms illustration

Smart Forms

Multiple response types and logic-based flows for precision.

Automated Follow-Ups illustration

Automated Follow-Ups

Boost response rates with reminders and triggers.

Centralized Analytics illustration

Centralized Analytics

View trends and opportunities in one dashboard.

How EasyOps Works - Simple, Fast & Scalable

1 Setup

Create your workspace, invite your team, and select from ready-to-use templates.

2 Assign

Allocate forms, surveys, or checklists to locations and roles with built-in scheduling.

3 Capture

Log responses or evidence on any device - even offline - with photos and timestamps.

4 Analyse

Track completion, export reports, and view dashboards that highlight risks and trends.

Works across all EasyOps modules - forms, surveys, tasks, and audits.

Key Benefits

Industries We Support

Hospitality - post-visit NPS, QR feedback, service recovery.
Healthcare - patient satisfaction, follow-ups, escalation.
Services & Trade - after-job surveys, referrals, reviews.