Last Updated: 11 December 2025
This Privacy Policy applies to all interactions with EasyOps, including:
If you use EasyOps to collect or manage information about your own employees, contractors, or clients (“Customer Data”), our handling of that data is governed by the agreement between you and us. We process Customer Data solely on your instructions and only for the purpose of providing the Services.
EasyOps complies with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs). For users located outside New Zealand, we apply equivalent safeguards to ensure consistent protection of personal information.
This Privacy Policy applies to visitors to our website(s), users who create an EasyOps account, and customers who use EasyOps to manage operations, tasks, surveys, and compliance workflows.
If you are a customer using EasyOps to collect or manage information about your own employees, contractors, or clients (“Customer Data”), our use of that data is governed by the agreement between you and us. We process Customer Data only on your behalf.
EasyOps complies with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs). Where users are based outside New Zealand, equivalent privacy safeguards are applied to ensure consistent protection of personal information.
We process information based on contract, legitimate interests, consent, or legal obligations, depending on the context of your use of the Services.
We do not sell your personal data. We may share information only with service providers (e.g., hosting, analytics, payment processing), professional advisors, legal/regulatory authorities when required, or in connection with a business transaction.
Our Services are primarily hosted in New Zealand and Australia, but data may be processed or accessed in other countries by our trusted service providers. When transferring personal information outside New Zealand, we take reasonable steps to ensure the receiving party is subject to privacy laws that provide comparable safeguards to the Privacy Act 2020, or we use appropriate contractual protections such as Standard Contractual Clauses (SCCs).
We retain data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Account holders may request deletion at any time.
Depending on your location, you may have rights to access, correct, delete, or restrict your data; object to processing; withdraw consent; or request data portability. Contact us to exercise these rights.
We use cookies for authentication, analytics, and security. You may control cookies in your browser settings, but disabling them may limit functionality.
EasyOps is not directed to children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
EasyOps HQ
Auckland, New Zealand
📧 info@easyopshq.com
If you are not satisfied with our response, you have the right to raise the matter with the Office of the Privacy Commissioner (New Zealand).
We may update this Privacy Policy from time to time. Significant changes may be notified by email or via our website. Your continued use of EasyOps after changes constitutes acceptance of the updated policy.